I recently came across a great article written by Sandi Smith, CPA and President of Brainways Training & Development. Sandi is a well-known authority and respected member of the accounting and technology industries, respectively.
Sandi understands human behavior when it comes to the fear of committing and the stress of change so she has developed five ways for your firm to win trust and retain clients. Click on the link below to see what they are… Five Ways to Be More Approachable by Clients
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