FAQ
1. Why should I Plug In my bookkeeping to LedgersOnline? At LedgersOnline we are experts in providing Fully Charged, Online bookkeeping services to growing companies like yours. We can fill in the holes in your current bookkeeping and help you get more relevant information from your current accounting system.
2. As an Owner/Manager, will I still be required to supervise the bookkeeping process for my business? Once you sign up you will no longer be required to supervise bookkeeping tasks again. Since LedgersOnline provides these services at such a high level, you can focus all your energies on building your business. What you will benefit from is having up-to-the-minute financial records at your fingertips (from anywhere in the world) to help you make the right decisions to manage and grow your company.
3. Who will supervise the bookkeeping function for my business? Chartered Accountants experienced at managing accounting and financial functions will supervise the bookkeeping for your business. If you have a part-time or full-time bookkeeper in-house, we will coordinate our Plug In services to streamline and make more efficient their tasks and responsibilities.
4. Who will perform the year-end financial statement and tax return services for my business? Since the focus of LedgersOnline is to increase the quality and timeliness of our clients’ financial information, we work with your existing accounting firm. Therefore, there is no need to change existing relationships. Should you have a need for an outside firm to perform additional services at year end, we can work with you to provide a solution that will meet your needs. Our staff is well trained so that your financial records are in great shape each month of the year, which can provide the benefit of lower year-end accounting fees. Your accountant will be pleased you integrated LedgersOnline into your financial management.
5. Who works for LedgersOnline? LedgersOnline is not a temp firm. We have a staff of permanent employees who are dedicated to making a difference for our clients.
6. What can I expect from the LedgersOnline personnel? You can expect us to maintain a high level of integrity and to develop an honest, personal, long-term relationship with you as our client.
7. What if my accounting needs fluctuate? LedgersOnline is flexible in the services we provide. Should your needs increase, decrease, or change in complexity, we can change along with you. Likely, we’ll be the first to notice when a change might be applicable to your situation — and we will pro-actively discuss these changes with you.
8. What about costs? Our rates are competitive. When you compare the cost of recruiting, salary, taxes, benefits, and turnover, our costs will normally be even lower than expanding your own staff.
9. Do I need to change my accounting software? LedgersOnline supports all of the popular accounting packages in today’s marketplace. In addition, we use the most updated versions of these software packages. We free you from mundane tasks like installing updates and patches to your accounting software.
10. How do I know my records are accurate and my data is safe? Our team is composed of CA’s, accountants and well-trained bookkeepers. We have outstanding security and backup procedures throughout our system. We have qualified and experienced network administrators to take care of the data you have entrusted us with, making it secure and available on demand from anywhere with an Internet connection.
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